Evermill’s customer service was easy to reach. They are sending me a black rack with a return box for the white rack. Very grateful for the prompt reply and resolution!I received this spice rack as a Christmas gift from my family and honestly I’m blown away by how fresh the spices are and how beautiful it looks. It’s gorgeous, the glassware is high quality, and the mounting set up was extremely simple. A spice rack that brings a smile to my face and really elevates how they are presented while simultaneously making them quickly accessible when cooking. Love love love it!Beautifully designed, perfectly curated spice rack.Perfectly curated spices and beautiful designed product. We love how the label always faces forward. We couldn’t be happier with the Evermill spice rack!After getting my Evermill Rack, I've been cooking a whole lot more, and trying new recipes too! I love not having the anxiety of not knowing if I have a specific spice or not. Makes cooking more enjoyable and exciting! (Plus, it's the first thing people ask about when they walk into my kitchen - the design is hard to beat!)Makes my kitchen look 100% more luxe!! I love the glass jars because they're beautiful, sustainable, and don't let the sunlight alter my spices. The spices themselves are organic and taste fresh. I also love that Evermill lets me know when the spices expire so I'm not cooking with bad ingredients. The weight of the rack is substantial and high quality and I love that the jars fit perfectly on the rack so there's no mess. Love love love it!!Was tired of buying duplicate spices because my spices were always hidden in drawers. Not only does this rack keep my spices handy but also displays them beautifully and shows me what I have. Also, the spices that are included are all organic and super fresh. Love the two included shaker lids as well!Evermill did a great job of updating the cluttered spice rack and made something that looks good on my countertop. The spices are so fresh and I've been able to notice the difference from the grocery store selection. The jars have wide openings which makes it easy to cook with. Great gift for wedding or in-laws!I absolutely love my evermill rack - the spices are fresh and the wide jars are much easier to use. I love the rack’s modern, simplistic design. Now that I have the spices displayed nicely on my counter, I find myself incorporating more spices into my cooking. I’ve given a few evermill racks as wedding gifts and my friends have loved them!